How Do I Place An Order?
When you click an Order link, you will be taken to our secure server where you will set up your account. You will answer an online questionnaire to provide information relevant to your medical condition. Once you complete the questionnaire, you will see a confirmation page to review your answers for accuracy. At this point, you will submit your order for processing.

What Happens Once I Submit My Order?
A US licensed physician will review the information you have submitted and either approve or decline your request.

If approved, the physician will write the prescription and send it to the pharmacy where it will be filled and shipped to you via FedEx overnight. Your prescription will include information explaining the usage, dose, and precautionary information for your medication. You will also receive contact information for the pharmacist in case you have any questions after you receive your medication.

What Are Your Privacy Policies, What Is HIPAA and Are You HIPAA Compliant?
HIPPA are national standards to protect the privacy of personal health information.
Yes, we are HIPAA compliant. Click here to read our Notice of Privacy Practices.

What Are Your Security Policies?
Our on-line ordering system uses the latest in Secure Encryption Technology. All personal and credit card information is submitted with the highest level of security and precautions. Our system also has safeguards in place to protect against credit card fraud. Individuals attempting the fraudulent use of a credit card will be reported.

How Does An Online Consultation Work?
Online consultations are a new concept in health care that utilize the Internet to improve patient access to physician care. The patient does not receive a traditional physical exam by the physician, but rather completes an online questionnaire and communicates with the physician using our secure online communication tool. Although online consultations will never take the place of traditional medicine, they do provide a means for patients to receive treatment for a limited number of conditions that, in certain circumstances, may not require a physical exam.

Is This Legal?
In developing this new Internet medium for the delivery of health care services, our organization is committed to meeting and exceeding current regulations. We utilize only licensed physicians and our pharmacies employ licensed pharmacists to provide you with the highest standards of pharmaceutical care. All medication is obtained from legitimate pharmaceutical wholesalers, so you rest assured you are receiving the same medication as you would at your neighborhood pharmacy.

What Prescription Medications Do You Dispense?
We only offer medications that can be prescribed from online consultations, therefore we carry a very limited number of medications. No legitimate online medical company will ever offer narcotics or addictive medications via the Internet. The medications offered on our website do not require a physical examination. A thorough review of your medical history is sufficient.

What Are Your Shipping Rates And Policies?
Once the pharmacy has received your prescription, it will be filled and shipped within one to three business days. We will notify you if there is a problem with your order and you will receive a confirmation email when the pharmacy ships your medication. All orders are shipped for Next Day delivery.

Cancellation Policy - You may cancel your order before your order is shipped by calling.

Do You Ship Orders Everyday?
We do not process prescription orders on the weekend. If you place an order after 12:00 pm Eastern Standard Time on Friday, the order will be sent to the pharmacy and shipped on Monday.

Can I Return My Medication For A Refund?
We are unable to accept returned prescription medications due to Federal Law.